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PUNE | 19 OCTOBER

Client Success Executive

Background

GO MO DBS is a leading Global Demand Generation company.

Our core competencies range from offering a competitive, low-risk, cost-per-lead approach to clients, across IT, Technology, Marketing, HR, Supply Chain & Logistics, Engineering & Manufacturing, Health & Safety, Electronics, Construction and more.

We deliver content syndication and nurture programs; content and webinar creation; by list purchase or rental. Our experts deliver tailored solutions that help businesses achieve their revenue goals.

Our Business processes are Information Technology-based, and are referred to as ITES-KPO, where ITES stands for Information Technology Enabled Service and Knowledge Process Outsourcing (KPO) is a sub-segment of the Business Process Outsourcing industry.

Key Attributes

  • Graduate/Post-Graduate in any stream
  • Highly proficient in written and spoken English
  • Detail-oriented and solution-driven
  • Adaptable and enjoys the challenges of a volatile and fast-paced working environment
  • Strong desire for learning and professional growth
  • 3+ years of relevant work experience (Not Mandatory)

Key Responsibilities

  • Serve as the sole point of contact for our international B2B clients, and an intermediary between the stakeholders.
  • Nurture and strengthen client relationships, excel at end-to-end management of client deliverables, and strategically advise clients on how our solutions can best fit their demand and lead generation goals
  • Be responsible for day-to-day communication with clients and understand client requirements and communicate the same to the operations team
  • Coordinate with cross-functional teams and oversee monthly campaign deliveries
  • Maintain daily/weekly campaign status reports
  • Prepare SOW and manage invoicing requirements
  • Create ad-hoc post-campaign analysis presentations
  • Handle client escalations appropriately
  • Manage 1-2 CSAEs

Meet the Marketer

Discover the people behind our success in “Meet the Marketer” – a video series where we interview our own talented employees. Get to know the team that drives our innovation and creativity at GO MO Group.

Insights

Are you interested to know more about what we do? Read our insights and news to get a look into our latest thoughts on digital marketing.